We’re aware of 7 emails being sent to Beck in the last 19 days, raising various issues, copies of which can be viewed on this blog – and, so far, not one of them has even been acknowledged, let alone responded to.
We think it’s incredibly simple – other things being equal, you want to only be dealing with organisations who have ordinary email addresses readily available, and if these email addresses are used to raise issues about anything, you get high quality responses.
If you do get high quality responses, you know that you are dealing with organisations in which it’s people are accountable for what is said and done, and that they care – if you don’t get high quality responses, you know you are dealing with people who aren’t accountable for what is said and done, and who don’t care!
To us it’s very odd for any organisation to expect people will want to deal with it, let alone be employed by it, if it’s top management wan’t even acknowledge any emails, particularly it’s founder and main shareholder.
Email us at firstname.lastname@example.org.